FREQUENTLY ASKED QUESTIONS

PRICES & TAX

 All prices shown on the product pages are in the US dollars. Yapicci reserves the right to modify prices and delivery costs at any time without prior notice. Yapicci.com may cancel orders and process refunds due to any pricing errors.

Sales tax is applicable on all orders shipped within California at the current local rate. Orders shipped to other states are not liable for sales tax.

SHIPPING

All Yapicci orders totaling $1000 or greater within the US ship free of charge. Once your order has shipped, you will receive an email with your tracking number. All shipping rates are calculated through FedEx, UPS or DHL, and due to the high price point, please make sure you are available  to sign your order at the time of the delivery. Yapicci is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves Yapicci. If your order is sent back to Yapicci by the shipping company for failure to deliver, you will be required to pay for the re-shipment for your order.

All International Orders are subject to shipping taxes, customs, duties, and fees based upon the destination country and the item (s) ordered. The recipient of the shipment is responsible for all import fees. Applicable duties, taxes and the fees will be collected at the time of delivery.

If a package is lost in transit, we will do everything possible to help track your package. However, once the proof of delivery is attained, we can not be held responsible. Please make sure to give a correct and secure shipping address.

RETURNS & EXCHANGES

ALL SALES ARE FINAL. Unfortunately, we are not able to take returns on any items. If you purchased an item from an outsider retailer and would like to return or exchange it, you must bring the item to the original retailer where it was purchased. We are not responsible for any pieces not purchased directly from  Ildas Inc. 

SIZING GUIDE

Find your Ring size 

This can be easily done and help to find an accurate fit.

1- Cut a long string that is about 6 inches long.

2- Wrap it snugly around the base of your finger, the tighter the better, but make

 sure to not let the string stretch while you are wrapping it around your finger.

3- Mark the spot where the string and measure the distance with a ruler (in mm).

4- Match you finger measurement (in mm) with the closest circumference below.

Find your Bracelet or Bangle size

This can be easily done and help to find an accurate fit.

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